Host
Culinary Agents
Washington, DC, USA
Posted 6+ months ago
Job Details
Host/Hostess
Represent the company as the first face guests see when they walk in and last face guests see walking out
- Greeting all guests in a professional manner
- Managing the reservation system to prepare for service and update throughout
- Communicating any VIP guests or needs to both the manager and the server helping them.
- Answering the phone and assisting with guest inquiries including, but not limited to, reservation availability, menu pricing, private events, hours of operation
- Managing reservations by accurately entering them into the system, as well as leading communication with guests regarding special requests, identifying dietary restrictions and celebrations, etc.
- Be aware of food critics and bloggers and notify management accordingly.
- Maintaining organization and cleanliness of lobby area such as Host Stand, front doors and windows, etc.
- Maintaining readiness and cleanliness of guest restrooms
- Leading coat check operations and communication with the rest of service team
- Maintaining menu accuracy and cleanliness and helping to communicate to managers when updates are needed
- Approaching all daily tasks with attention to detail
- Reacting in a timely and appropriate manner for special requests, VIP guests, and opportunities in service and communicating as needed with management
- Accepting feedback from members of the management team and aligning onself to the specific goals of Gravitas and the team.
Direct Supervisor: FOH Manager