RRE Portfolio Careers

RH is seeking a Host with a demonstrated ability to provide world-class customer service to internal and external guests while taking great care of the equipment and facilities.

YOUR RESPONSIBILITIES

• Live Our Vision, Values and Beliefs every day
• Represent the RH brand through polished communication, personal appearance and professionalism
• Enthusiastically engage every guest who approaches the Host stand
• Have full knowledge of each table’s service status, and use that information to give guests the best seating experience possible
• Maintain knowledge of all food and beverage offerings, including: ingredients, methods of preparation and proper service; be able to explain all food and beverage items listed on the menu
• Assist with daily setup and breakdown of the dining area and midday re-sets as needed
• Answer guest questions with regards to the property and connect guests with appropriate associates to assist with services
• Responsible for prompt and thorough communication via text, chat, and phone with company issued devices
• Provide friendly yet discreet and unobtrusive service in the following areas: greeting, wayfinding, check-in, coat and umbrella check, occasional concierge service and valet validation
• Participate in teamwork and foster a harmonious working climate

OUR REQUIREMENTS

• 1+ years related experience
• Ability to multitask in a fast-paced, intense environment with a positive attitude
• Energetic, accountable and team-oriented
• Experience with OpenTable or a similar reservation system

• Willingness to work a flexible schedule, including weekends and holidays

OUR PHYSICAL REQUIREMENTS

• Must be able to lift up to 50 pounds
• Must be able to work standing and walking for extended periods of time