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Sales Training Manager

Brightwheel

Brightwheel

Sales & Business Development
United States
Posted on Tuesday, December 5, 2023
Our Mission and Opportunity
Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.
Our Team
We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban.
We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work.
At Brightwheel, we are building a best-in-class sales training program and are looking for someone passionate about learning and development to play a critical role in achieving this goal.
As a Sales Training Manager, you will partner with the Sales Management team to coach and develop Sales Representatives focused on prospecting, booking meetings, facilitating demos, and closing new business. Your objectives will be twofold: First, you will coach new hires to achieve ramping productivity goals, and second, you will provide targeted ongoing training for existing reps. Your experience in training on sales scripts and familiarity with Salesforce and other sales productivity tools (i.e., Revenue.io, Tableau, WorkRamp) will enable you to have an immediate impact.
Brightwheel is quickly growing the sales team, and this role will be critical in providing new hires with a great experience and the support they need to meet and exceed their goals. The Sales Training Manager will be comfortable getting up-to-speed quickly on our processes, systems, tools, and technology and will be excited to jump in and take ownership of training outcomes.

In this role, you'll get

  • Have a meaningful impact on the success of each sales rep at brightwheel, including but not limited to:
  • New Hire training, to include inbound and outbound sales approaches as well as customer size-based approaches (i.e., single-site programs vs. multi-site programs)
  • Continued education of current reps
  • Deliver 1:1 coaching and support to accelerate rep development and help them stay on process
  • Partner with the Leadership team to develop a comprehensive training curriculum and corresponding materials to support new product and process introductions, and build out our learning management system
  • Provide regular feedback to sales management and sales operations to uplevel our systems, script, and hiring processes
  • Use data to identify coaching opportunities
  • Measure your impact: track the results of your training programs and identify and execute on areas for improvement
  • Foster a culture of winning and continuous improvement for all reps

We are looking for people who have

  • 5+ years overall sales leadership experience (in either a sales management or training capacity)
  • 2+ years of Sales experience in a closing role (FCR or AE), with proven results exceeding goals. Some experience in outbound sales and remote sales is required.
  • 1+ years experience as a sales trainer required, including significant exposure to conducting training remotely
  • 1+ years experience as a sales manager preferred
  • Experience selling or training sales reps remotely on a technology product
  • Exceptional detail orientation; Stays organized even when managing multiple complex engagements
  • Clear, kind, and direct communication skills; Comfortable using those skills to both coach teammates constructively and reinforce positive behaviors
  • High sense of autonomy; Able to program and deliver training programs with little oversight
  • Ability to be flexible with changing priorities while maintaining a positive outlook
Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.