Sr. Associate, eCommerce Site Merchandising
BarkBox
Sr Associate, eCommerce Site Merchandising
Location: Philippines, Remote
Compensation: ₱871,459- ₱1,200,000
ABOUT BARK
Here at BARK, we love dogs and their people. We’re looking to make all dogs happy throughout the entire world (we’re not kidding). Think Disney for dogs -- we make magic for dogs and their people through our products, events, and experiences.
Our ambition level is high, the opportunity is huge, and our love for dogs is through the roof! We launched in 2011 with BarkBox, a monthly-themed subscription of all-natural treats and clever toys. Since then, we've shipped more than 70 million toys and treats to the dogs across the world and use all of that direct customer feedback to inform new initiatives and ways to make magic between dogs and their people. We’ve since expanded into other offerings as well, as we aim to become THE Dog Company for every family with a four-legged, belly-scratch-loving, interspecies family member.
THE TEAM
The Direct to Consumer team oversees our direct customer experience: everything from site design, to product merchandising to customer service channels. We are the designers of the happiest store on earth for dogs and their humans - and we take our tail wagging responsibilities seriously. Our team is passionate and entrepreneurial; we're often found nerding out on consumer behavior and new product initiatives. If you’re ambitious about driving business growth, passionate about new technologies, and (of course) love dogs, come join us!
WHO WE’RE SNIFFING FOR
We’re looking for a detail-oriented and data-savvy Sr. Associate Site Merchandiser to help craft and optimize the digital shopping experience across our DTC channels. This role blends digital merchandising expertise with hands-on product development exposure—ideal for someone who loves curating product stories, improving the online customer journey, and working cross-functionally to bring new ideas to life.
As the Sr. Associate in Site Merchandising, you’ll play a critical role in ensuring our site is shoppable, on-brand, and performance-driven—while also contributing insights and execution support across product lifecycle milestones, from concept to launch.
KEY DUTIES
Site Merchandising
- Analyzes site metrics and synthesizes key insights into clear, actionable weekly recaps for team and cross-functional partners, driving continuous optimization of site experience.
- Own day-to-day merchandising updates of key landing pages, category pages, homepage, and seasonal shops— executing against team goals and strategies.
- Manage the launch calendar for new products and ensure accurate product set-up, categorization, and visual merchandising.
- Manage the execution and ongoing optimization of sitewide banners and pop-ups via Wisepops, supporting promotional campaigns, customer communications, and subscription messaging.
- Establish and maintain robust QA processes to ensure product accuracy, correct pricing, cohesive collections, and smooth site functionality.
Promotions & Revenue Growth:
- Lead cross-functional coordination of high-impact promotions—such as Black Friday, daily deals, and limited-time offers—ensuring seamless alignment across marketing, operations, and tech teams.
- Troubleshoot and resolve technical challenges related to discounting, bundling, and promotional mechanics to maintain a smooth and consistent customer experience.
- Analyze campaign performance and customer behavior to optimize promotional strategies, leveraging data-driven insights to fuel ongoing growth.
Product Development Collaboration
- Partner with the site merch team to provide performance insights to influence product planning and development decisions.
- Help coordinate sample reviews, photography planning, and content readiness for seasonal and evergreen product launches.
EXPERIENCE
- 1-2+ years of e-commerce site merchandising experience required; subscription a plus.
- Intermediate understanding of eCommerce platforms (Shopify a plus!) and site analytics.
- Hands-on experience or understanding of product development, buying, or planning processes.
- Detail-oriented with excellent organizational and project management skills.
- Demonstrated success in dynamic startup environments, with a proven ability to adapt quickly, scale teams, and drive growth in fast-paced settings.
- Bachelor’s degree preferred, business or analytics degree a plus. .
SKILLS & QUALIFICATIONS
- Excellent communication and interpersonal skills, with the ability to collaborate across functions.
- Intermediate analytical skills with the ability to interpret data and translate insights into actionable merchandising strategies.
- Proficient and comfortable with Excel & Google Sheets.
- Passionate and curious about emerging technology, with experience utilizing AI to drive business results.
- Proactive thinker and scrappy, entrepreneurial spirit.
- Must love dogs.