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National Account Manager, Pet Specialty

BarkBox

BarkBox

Sales & Business Development
Columbus, OH, USA · New York, NY, USA · Remote
Posted on Tuesday, March 21, 2023

ABOUT BARK

Here at BARK, we love dogs and their people. We’re looking to make all dogs happy throughout the entire world (we’re not kidding). Think Disney for dogs -- we make magic for dogs and their people through our products, events, and experiences.

Our ambition level is high, the opportunity is huge, and our love for dogs is through the roof! We launched in 2011 with BarkBox, a monthly-themed subscription of all-natural treats and clever toys. Since then, we've shipped more than 70 million toys and treats to the dogs across the world and use all of that direct customer feedback to inform new initiatives and ways to make magic between dogs and their people. We’ve since expanded into other offerings as well, as we aim to become THE Dog Company for every family with a four-legged, belly-scratch-loving, interspecies family member.

THE TEAM

BARK Retail & Partnerships is where amazing product, content, and experiences come together. From the surprise and delight of seasonal assortments at Target, to custom products at your local Dunkin Donuts, to the Winterfest slope-side experience with Subaru, BARK Retail is where we engage and super-serve our consumers in real life. We seek to deepen our existing partnerships across channels and categories as well as to develop new relationships that introduce BARK to new audiences on different platforms. We are building our team with dog lovers who like to move fast and who have a passion for business development. If you are insightful, creative, and like to innovate on the status quo, we want to hear from you!

WHO WE’RE SNIFFING FOR

On the BARK Retail team, we are looking for smart, strategic, and creative individuals who have a passion for not only growing BARK’s business in existing Retail channels and partners, but who also want to change the Retail conversation itself. Bark magic has transformed the world of dog toys and treats, and as we continue to grow, we are looking to apply the same entrepreneurial spirit to our brand in Retail.

We seek a National Accounts Manager who can confidently sell our lifestyle brand into existing & new retail partners within the world of pet specialty. A dog lover with a strong business acumen and attention to detail for financials, planning and business relationships. An individual who thrives in an entrepreneurial environment, working closely with cross functional partners to achieve a common goal.

KEY DUTIES

  • Ownership of day-to-day account management, with an opportunistic eye for account growth. Both with existing and new accounts.
  • Build strong relationships with buyers and rep firms if/where they exist; this includes leadership of current initiatives as well as opportunistic growth pitches and travel to retailer HQ.
  • Development and implementation of accounts’ overall strategy including translating retailer problems and needs into BARK opportunity and monitoring on-going execution to optimize learning and success.
  • Take accountability for key account revenue and profitability goals; seek opportunity throughout the year to deliver above plan.
  • Assist team in development and execution of channel marketing initiatives – in-store experience, floor sales training & incentives, promotional activity.
  • Take accountability for key account revenue and profitability goals; seek opportunity throughout the year to deliver above plan.
  • Monitor product assortments, sales and inventory positions of all accounts, to ensure optimum sell-through as well as sell-in.
  • Maintain general market awareness and knowledge of account activities; monitor/ communicate competitive conditions and product/design trends.
  • Ensure cross-functional communication within BARK retail team.
  • Work alongside the retail management team and finance to negotiate terms, discounts, freight and return requests in line with internal goals. Will also have responsibility for implementing and enforcing Online and Digital advertising policies to ensure accounts are following the most updated set of policies.

EXPERIENCE

  • Minimum 7-10 years of relevant experience in managing key accounts within the pet specialty channel.
  • Highly skilled in retail account management – experience with multiple channels of trade & key retailers
  • Obsessed with customer relationships & long-view account planning/expansion
  • Ability to multitask, prioritize, be proactive and meet deadlines in a fast-paced environment.
  • Excellent organization, negotiation, communication and presentation skills.
  • Strong team player with ability to collaborate and lead tasks cross-departmentally.
  • Not afraid to make a fart joke
  • Must love dogs. No need to watch the movie Must Love Dogs.

This position is a full-time/salaried position. Retail Sales account manager responsible for one of our most important channels of trade, Pet Specialty. This role is remote and preferably on the west coast, closer to key customers. We offer health insurance for both you and your pup, and 401k.

Please Note: BARK requires all employees or guests entering our space to provide proof of up to date covid-19 vaccinations. Exemption and/or accommodation requests will be reviewed on a case by case basis.

FOR CO/NJ/NY BASED APPLICANTS:

  • The base salary range for this position is $100,000- $150,000
  • This position is eligible for equity

**This compensation range is based on BARKs good faith estimate as of the date of this posting and may be modified in the future. Actual pay for this position will depend on a variety of variables including location, travel, internal equity, experience, education, skills and expertise.