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IT Systems Engineer



Software Engineering, IT
Chicago, IL, USA
Posted on Thursday, July 27, 2023

As a Systems Engineer you will be responsible for designing, building, and maintaining the core systems that enable Avant employees to make their greatest impact. With your solid understanding of systems, patience, willingness to learn and resourcefulness, you will build elegant, intuitive solutions that allow Avant to continue to grow, move fast and be a strong security ally to our customers.

What you'll do at Avant

  • Manage the configuration of internal core services (AD, SaaS, MDM resources, etc), from definition to deployment, identifying and eliminating inefficiencies while proposing improvements that improve the overall employee experience

  • Design and implement technical solutions for new business needs and challenges

  • Understand and help refine Service Level Objectives and Service Level Indicators associated with these systems

  • Respond to and resolve issues reported by employees by debugging, performing root cause analysis, and working closely with internal and external support teams

  • Monitor the performance of the fleet, interfacing with operational teams to guide targeted improvements to observability, and striving to minimize operational incidents

  • Synthesize proactive suggestions by incorporating feedback and ideas team that aligns to the high level goals

  • Support and maintain system, software, hardware, and user connectivity

  • Design, develop, and deploy policies and procedures to ensure adherence to security standards

  • Identify inefficiencies, functional overlap, synergies and opportunities; implement solutions and close gaps.

  • Deliver a high quality, self-service output to the business

Why you are a fit:

  • 3+ years of industry experience with a focus on Information Technology or Engineering

  • Bachelor’s degree in a STEM discipline required

  • ITIL Certification

  • Experience as a Systems Engineer, specifically within SaaS/Azure environments

  • Demonstrated success troubleshooting and correcting operational issues related to Active Directory design and configuration experience

  • Experience in an environment that supports Mac and PC

  • Experience with enterprise systems such as GWS, Intune, Jamf, Slack, AWS, Tanium, and other enterprise services

  • Experience with Group Policy to ensure Avant meets the compliance requirements for CIS, SOX, and PCI auditing

  • Knowledge of of Agile best practices

  • Ability to develop strong relationships with both your team as well as internal stakeholders

  • Experience working in financial services or another highly regulated industry

Check out our Avant Blog!

We believe that a diverse set of backgrounds and experiences helps us create the most innovative solutions for our customers. We invite you to apply to our positions even if you do not meet 100% of the qualifications listed in the description. If you’re passionate about our mission and aligned to our values, we hope you’ll come contribute to our awesome culture.

Why Avant is the place for you:

At Avant, we believe our values make a difference:

Authenticity. We show up to work as our whole selves and make sure others can too.

Collaboration. We can only succeed when we do so as a team.

Problem-Solving. The harder the problem, the more satisfying the solution.

Customer. We are all owners of the customer experience.

Initiative. Plan. Adapt. Get Sh!t Done.

We believe that great ideas come from anyone and anywhere, that everyone is an owner who drives change, and that we have more fun when we work together. We're problem solvers who love collaborating with intelligent and highly-motivated people to reshape the face of digital banking. Avant offers terrific perks and benefits, fun social events with employees who actually like hanging out together, and a flexible growth environment where trying your hand at new projects and being the active owner of your career path is encouraged and supported.

Some of our benefits include:

  • Choice of great Medical, Dental, and Vision Insurance Plan options

  • 401(k) Match

  • Unlimited Paid Time Off

  • Flexible Work Environment

  • Generous Paid Parental Leave

  • Lunch Allowance (Fooda) and In-office Snacks

  • WFH Stipends for our Remote Employees

  • Access to LinkedIn Learning for Professional Development

  • No Meeting Wednesdays - (a.k.a. planned time to Get Sh!t Done)

  • Summer Fridays

  • Fun In-Office and Virtual Social Events

  • And who doesn’t love the swag

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you’re fully vaccinated upon your start date or before working in or visiting our Chicago office. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. Subject to applicable law and requests for accommodation.